Upon a request of a customer, we started creating a screencast for him. This was a pretty good experience for us, because it saved hours of time for the usual creation of a documentation. So what we are going to do in the future is using screencasts for explaining the app to our customers
This entry was posted on Friday, October 24th, 2008 at 10:37 am and is filed under User Experience. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
Sometimes you may be looking for some specific information and don’t want to watch an hour of screencasts just in case.
So if you don’t want to write the usual documentation for the topics covered in the screencast it might be useful to provide a transcript to make the screencast contents accessible to search.