While the names of our clients are getting bigger and bigger and our projects volume grow we figured out that testing as we used to do till now (developers do raw testing and the customer does the final testing) does not work anymore. Therefore we were looking around in our company for people who might fill this gap in our work flow.
Fortunately we discovered months ago that Corinna, one of our honored back office team members, is really good at testing and very creative regarding doing things, the programmer did not expect. Therefore we sat together with her and discussing her new tasks inside the projects.
The new workflow we created based on our SCM Trac is that every ticket finished by the software developer will be marked as “to test” (a new item of resolution). Then Corinna has an RSS feed subscribed which shows her the tickets marked as “to test”. If the testing returns some errors, the ticket is reopened and a comment describing the symptoms is added. If the ticket was solved without any errors, the ticket resolution will be set to “fixed”.
Furthermore Corinna is now taking part in all relevant Standup Meetings to be able to coordinate the testing demands of the different teams.
This entry was posted on Thursday, July 17th, 2008 at 10:03 am and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.