While thinking about some internal communication and how to improve it, I came up with two ideas about how to use twitter for Tschitschereengreen:
- » Coordinating 24/7/1 support – It would be possible to redirect the 24/7 support calls to a central twitter account. Then all the staff members might be listening and the first one available might respond to the support call via the twitter channel that he will take care of the task.
- » Coordinating changes in ticket system when beeing in Extreme Rapid Development mode – Each change in the ticket system (e.g. trac) might be send to the twitter group, hence keeping team members informed about the projects progress and some troubles arising. (e.g. using rss2twitter.com )
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on Sunday, October 7th, 2007 at 3:13 pm and is filed under Projects.
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